Odak
Odak Support
For questions, suggestions or a problem you can write to us at samilaltun1997@gmail.com. We usually reply within 2 business days. Adding your phone model, your operating system version and the app version (shown at the bottom of the Settings screen in the app) helps us solve the problem faster.
Frequently asked questions
Do I need to create an account?
No. The timer, tasks and statistics work without an account. For the rankings and the chat you need to sign in with Google or Apple.
Why can't I post in the chat?
To post you need to be signed in and to have focused for at least 25 minutes in the last 24 hours. You cannot post while a focus session is running; you can post during a break. Before your first message you are asked to choose the name that will appear in the chat.
Is my data moved to another phone?
When you sign in, your profile, your XP and your focus history are saved to your account; they come back when you sign in with the same account on another device. Your tasks and notes are for now stored only on your device.
How do I report a message or block someone?
Long-press the message in the chat. In the menu that opens you can choose a reason to report it, or block the user. You can manage the people you have blocked in the app under Settings > Blocked users.
I get no notification or sound when a session ends.
Check that notifications for Odak are allowed in your phone's settings, and that Settings > Notifications and Session end sound are turned on in the app. The end sound does not play while the phone is on silent mode.
The countdown does not appear on my iPhone lock screen.
Make sure Live Activities is turned on for the iPhone under Settings > Odak.
How do I delete my account?
Follow the steps on the Delete Account page.